Help Center

You might get the message “You already have a connected account” when trying to connect with Garmin or Strava, when you accidentally have created two accounts, and try to connect them with the same Garmin/Strava account. 

When this happens, you should first decide which account you want to keep. Typically this happens if you have previously created an account with Garmin/Strava, but afterwards created a second account with a username+password.

To fix this:

1. On the device where you are logged in with Garmin/Strava – click on Connections and disconnect from Strava/Garmin
2. Now logout of EveryChallenge
3. On your other device (where you are logged in with the account you want to keep) click on Connections and add the Garmin/Strava connection
4. Now go back to your first device and login again. You can either use your email+password or the Connect with Garmin/Strava option