Polar connection troubleshooting - Events.com

Hosting an endurance event, fitness challenge, or race? Enhance the attendee experience with our new Virtual Challenge program, EveryChallenge.

Help Center

Help Center > EveryChallenge FAQ > > > Polar connection troubleshooting

Polar connection troubleshooting

Last Updated: Mar 29, 2021 07:05PM PDT

Connect with Polar

You can connect your profile with your Polar watch by going to the Connections section in your profile. From there you can click the Connect with Polar button to enable auto-syncing with Polar.

Once this is done, all activities which are synced through Polar Flow will automatically be connected with your virtual challenges on EveryChallenge.

Refresh your connection every 30 days

Due to limitations from the Polar integration, you’ll need to re-connect every 30 days to keep using the Polar integration. Simply click Disconnect from the Polar options panel and re-connect is enough to make it work for another 30 days.

Can't find the right answers? Contact Us.