TERMS OF USE FOR EVENT ORGANIZERS
Effective Date: July 17, 2026
PLEASE READ CAREFULLY BEFORE ACCEPTING!
These Terms of Use (“Terms“) govern your access to and use of the Events.com websites, mobile applications, software, APIs, marketplaces, event registration and ticketing services, Discover, Operabase, communications, customer support, and all related products, features, content, and services (collectively, the “Services“) made available through the Events.com websites, mobile applications, and other online platforms (collectively, the “Site“) operated by Events.com and its applicable affiliates and subsidiaries. The Services are provided by Company and its applicable affiliates or subsidiaries responsible for the Services you use.
Your use of the Services is also governed by the Company’s Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you acknowledge that you have reviewed the Privacy Policy.
The Company and any and all entities that control, are controlled by, or are affiliated or under common control with the Company, are collectively referred to herein as “we”, “us”, or “our.” The Effective Date of this agreement shall be today’s day, the date you accept these Terms. Nothing in these Terms limits rights that cannot be waived under applicable law. This Arbitration Agreement applies only to Event Organizers located in the United States and shall not apply where prohibited by applicable law.
- Services. Company will provide Services related to, among other things, providing online registration, online ticketing, event management technology, virtual services and box office ticket sales (together, “Key Services”), and related products and services for events and venues including, calendars, marketing, sponsorship, ecommerce, travel, membership, analytics, events, camps, licenses, classes, tickets, contests, permits, facility/equipment use, transactions, sales, memberships, reservations, donations, and/or activities (together, “Events”), including without limitation access to its software and applications as a solution product (“Software”). Features, Services, options, fees, and details may be described on our website or in applicable documents such as schedules, statements of work (“SOW”), quotes, or order forms (“Schedules”).
- License to Intellectual Property/Promotion. The Company retains all rights, title, and interest in and to its Software, Services, and all associated content (including text, graphics, logos, images, audio, downloads, and data compilations), which are protected under U.S. and international copyright, trademark, and intellectual property laws.
- License Grant. Subject to this Agreement, the Company grants you a limited, non-exclusive, non-transferable license to (i) use the Software and Services, (ii) display the Company’s name and logo as permitted, and (iii) create and manage event registration pages and Organizer profiles. You grant the Company a limited, non-exclusive, worldwide, royalty-free license during the term of this Agreement to use your organization’s name, trademarks, logos, and publicly available event information solely to provide, operate, support, market, and promote the Services and the applicable Events. Any other use of your trademarks or logos requires your prior written consent, unless otherwise permitted by applicable law.
- Event Organizer Obligations. You agree to promote use of the Software for your Events and to feature the Company’s name or logo in related materials. During this Agreement, the Company shall be the exclusive provider of registration services for Events using its Software, unless otherwise agreed in writing.
- Event Organizer Content License. You retain ownership of all content, materials, trademarks, logos, images, videos, text, event descriptions, and other information that you submit or make available through the Services (“Event Organizer Content“). You grant Company a non-exclusive, worldwide, royalty-free license during the term of this Agreement to host, store, reproduce, modify, display, distribute, and otherwise use Event Organizer Content solely as necessary to provide, operate, maintain, improve, secure, support, market, and promote the Services and your Events. This license terminates when your Event Organizer Content is removed from the Services or this Agreement ends, except to the extent Company must retain copies to comply with legal obligations, resolve disputes, enforce this Agreement, maintain reasonable backup systems, or retain de-identified or aggregated information. You represent and warrant that you have all rights necessary to grant this license. Company may use aggregated or de-identified information derived from Event Organizer Content to improve the Services but will not use personal information contained in Event Organizer Content to train generalized artificial intelligence or machine-learning models except as described in the Privacy Policy or as otherwise permitted by applicable law.
- Promotional Materials. You agree to receive information about promotional offers and giveaways at your Events or facilities, with the right to opt out. Event registrants may opt in to receive such materials directly from the Company.
- Trademarks and Patents. The Company’s trademarks, trade dress, and patented technologies are protected under U.S. and international law and may not be used without authorization or in any manner likely to cause confusion or harm goodwill. Third-party trademarks appearing in the Services are the property of their respective owners.
- Compliance. You agree to comply with all applicable laws and not to collect, store, or process any “Protected Health Information” or similar sensitive data under health privacy laws.
- Licenses and Permits You Must Obtain. Event Organizer is solely responsible for obtaining and maintaining all licenses, permits, approvals, authorizations, insurance, and registrations required for its Events and for complying with all applicable federal, state, local, and international laws, regulations, ordinances, and industry requirements. This includes, without limitation, health and safety requirements, accessibility laws, employment laws, alcohol licensing, food service requirements, public performance licenses, consumer protection laws, tax obligations, and any other legal requirements applicable to the Event. Company is not responsible for determining whether Event Organizer has obtained or maintained any required licenses, permits, or approvals.
- Information Collection. The Company may collect personal information in connection with Events in accordance with its Privacy Policy and applicable law.
- Use of Collected Information. Each party will collect, use, disclose, retain, and otherwise process personal information in accordance with applicable data protection, privacy, marketing, consumer protection, and payment card laws, including the Payment Card Industry Data Security Standards (PCI DSS), where applicable. Event Organizer may use personal information obtained through the Services only as necessary to administer its Events, communicate with attendees, comply with applicable law, and for other purposes for which it has an appropriate legal basis.
- Third-Party Links and Platforms. The Company may promote or advertise your Events through third-party platforms, including but not limited to Facebook, Instagram, LinkedIn, Google, X (Twitter), YouTube, and others. The Company does not control, endorse, or assume responsibility for such third-party platforms or their content, and disclaims all liability for any loss or damage arising from your access or use of those websites or services.
- Personnel and Data Security. Each party shall implement and maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. Each party shall ensure that personnel with access to personal information are subject to appropriate confidentiality obligations and receive reasonable privacy and security training.
- Event Organizer Data Responsibilities. Event Organizer is solely responsible for complying with all applicable privacy, data protection, marketing, electronic communications, and consumer protection laws relating to its collection, use, disclosure, retention, and other processing of attendee personal information. Event Organizer shall provide all legally required privacy notices, obtain any required consents or other lawful basis for processing personal information, honor applicable privacy rights requests to the extent required by law, and ensure that any marketing or promotional communications comply with applicable law. If Event Organizer collects attendee information independently of the Services or uses attendee information for its own independent purposes, Event Organizer shall clearly identify itself as the controller (or equivalent legal role under applicable law) for such processing. Company is not responsible for Event Organizer’s independent collection, use, disclosure, or other processing of attendee personal information.
- Data Roles. For purposes of applicable data protection laws, Event Organizer generally acts as the independent controller of attendee personal information collected in connection with its Events. Company acts as a processor or service provider when processing attendee personal information solely on Event Organizer’s documented instructions to provide the Services and acts as an independent controller where Company processes personal information for its own legitimate business purposes, including account administration, payment processing, fraud prevention, security, legal compliance, analytics, product improvement, and other purposes described in the Privacy Policy.
- Fees. Event Organizer agrees to pay all fees as set forth in the applicable Schedule, Statement of Work (“SOW”), Addendum, or separate agreement (collectively, “Fee Documents”). For registration Software, unless otherwise specified in the applicable Fee Document, the Company will collect registration fees from individuals registering for Event Organizer’s Events online. For purposes of payment card network requirements, Company may act as the merchant of record solely for payment processing. Except as expressly provided in an applicable Fee Document, Event Organizer remains the seller of record for all Events, tickets, goods, and services offered through the Services. Company will remit collected registration fees to Event Organizer bi-weekly (unless otherwise stated in the applicable Fee Document), net of chargebacks, refunds, offsets, and applicable Company service fees. Company may suspend access to the Services, payment processing, or remittance of funds if it reasonably believes fraudulent, illegal, unauthorized, or materially risky activity has occurred, if required by applicable law or payment network rules, or to protect the security or integrity of the Services. Company will resume remittance when the issue has been reasonably resolved. All fees are available on our Site and payable in U.S. Dollars (USD) unless otherwise specified. Event Organizer must pay in the quoted or selected currency. If Event Organizer does not maintain an account in that currency, payment may be made by credit card, debit card, or another method approved by the Company, and any exchange will occur at the card issuer’s current rate. Event Organizer agrees to pay all account balances in full and on time in accordance with the terms of the applicable Fee Document.Event Organizer is solely responsible for determining, collecting, reporting, and remitting all applicable taxes, duties, levies, assessments, and governmental charges arising from its Events, ticket sales, products, or services, except to the extent Company is expressly required by applicable law to collect or remit such taxes. Except as expressly provided in an applicable Fee Document, Event Organizer remains solely responsible for event fulfillment, pricing, refunds, cancellations, taxes, compliance with applicable laws, and all obligations owed to attendees. Company provides payment processing, registration technology, and related Services only and is not responsible for the underlying Event or contractual obligations between Event Organizer and attendees.
- Indirect Fees Due to the Company. All fees that are not directly collected by the Company as part of registration fees will be due from you within thirty (30) days from the end of the remittance cycle during which the fees accrued. These fees are displayed on your account statement. Past due fees shall accrue interest at the annual rate of ten percent (10%) per annum. In the event of delay in paying a fee, you agree to reimburse the Company for any fees incurred in its collection efforts. the Company may suspend or deactivate your account if your account is more than thirty (30) days past due.
- Fee Modification. The Company reserves the right to modify the fees charged, provided that any increase will not exceed twelve and a half percent (12.5%). The Company shall notify Event Organizer at least thirty (30) days in advance of any such change. If we modify the fees, you can terminate this Agreement at that time by providing written notice within thirty (30) days following the date the change is implemented.
- Seller of Record. As the seller of record, Event Organizer is solely responsible for determining, collecting, reporting, and remitting all applicable taxes, duties, levies, fees, or similar governmental charges arising from or related to its Events, except to the extent Company is expressly required by applicable law to collect or remit such taxes. Event Organizer agrees to provide accurate tax information and any documentation reasonably requested by Company to comply with applicable tax, regulatory, or payment processing requirements and will promptly notify Company of any changes to such information. Event Organizer is responsible for any taxes, interest, penalties, or governmental assessments arising from its failure to comply with this Section, except to the extent caused by Company’s failure to comply with its own legal obligations. Fees charged by Company for the Software and Services are exclusive of applicable taxes unless expressly stated otherwise.
- Third Party Beneficiaries. In the event you are entering into these Terms and seeking the Services for the benefit of a third-party event or organization (a “Third Party Beneficiary”), you agree that we may send registration fees collected by us directly to the Third Party Beneficiary.
- DISCLAIMER OF WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, OR THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. COMPANY DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF ANY EVENT INFORMATION, THIRD-PARTY CONTENT, USER CONTENT, OR AI-GENERATED OUTPUTS MADE AVAILABLE THROUGH THE SERVICES. EVENT ORGANIZER ACKNOWLEDGES THAT ANY DECISIONS MADE BASED ON INFORMATION OR OUTPUTS PROVIDED THROUGH THE SERVICES ARE MADE AT ITS OWN RISK.
- Term and Termination. Either party may terminate this Agreement as provided in these Terms or any applicable Fee Document or Order. Company may suspend or terminate Event Organizer’s access to the Services immediately if Company reasonably believes that Event Organizer has violated this Agreement, applicable law, payment network requirements, security requirements, or has engaged in fraudulent, deceptive, abusive, or harmful conduct. Upon termination, Event Organizer shall immediately cease using the Services except as otherwise authorized by Company. Termination does not relieve Event Organizer of any payment obligations or other liabilities that accrued prior to termination. Company may retain or delete Event Organizer Content in accordance with its data retention practices, applicable law, and the Privacy Policy. Any provisions that by their nature should survive termination, including those relating to payment obligations, intellectual property, confidentiality, privacy, indemnification, disclaimers, limitation of liability, dispute resolution, and governing law, shall survive the termination or expiration of this Agreement.
- Confidential Information. You may be granted access to the Company’s confidential and proprietary information, including but not limited to business plans, customer data, technology, trade secrets, software (including source code), and the terms of this Agreement (“Confidential Information”). You agree to keep this information strictly confidential, use it solely as permitted by this Agreement, and disclose it only to employees, advisors, or representatives who need to know and are bound by confidentiality obligations. You must take reasonable measures to prevent unauthorized use or disclosure. Confidential Information does not include information that you lawfully knew prior to disclosure, becomes publicly available without your fault, is received from a third party without restrictions, is independently developed without reference to the Company’s information, or is reverse-engineered after public release. Disclosure required by law is permitted if you promptly notify the Company where legally allowed, so protective measures may be sought.
- Subject to Additional Terms. To the extent that there is a conflict between these Terms and the Additional Terms for an event, camp, license, class, ticket, contest, permit, facility/equipment reservation, transaction, sale, membership, reservation, donation, and/or activity for which you are using the Site to organize an event (each, an “Event”), the Additional Terms shall govern. These Terms will remain in full force and effect as long as you are a user of the Site or the Services and in the event of termination of any membership, service or feature, you will still be bound by your obligations under these Terms, including any indemnification obligations, warranties, and limitations of liability. Additionally, you may be subject to an addendum to these Terms. Accordingly, such terms will be deemed integrated with the acceptance of these Terms and govern your relationship with the Company.
- Eligibility. You represent that you have authority to bind the organization you represent.
- Registration. You are responsible for maintaining accurate account information and safeguarding login credentials. You are liable for all activity under your account.
- Code of Conduct. You agree not to misuse the Services, interfere with operations, violate laws, or infringe third-party rights. Violations may result in suspension or termination.
- Applications. By posting, uploading, submitting, or otherwise making available any content, data, images, videos, text, feedback, or other materials (“User Content”) through the Discover platform or related Company services, you retain ownership of your User Content but grant Company and its affiliates a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, reproduce, modify, display, distribute, and otherwise use your User Content as necessary to operate, maintain, improve, promote, and provide the Services. You represent and warrant that you have all rights necessary to grant this license and that your User Content does not infringe the rights of any third party. Company may remove or disable access to User Content that violates these Terms or applicable law. Company may use aggregated or de-identified information derived from User Content to improve its products and services, including artificial intelligence and machine-learning technologies, in accordance with its Privacy Policy and applicable law. Company will not use personal data subject to applicable privacy laws to train generalized AI models except as permitted by law or with an appropriate legal basis where required.
- Ownership and Restrictions on Use. The Site and all information, content, materials, text, graphics, images, logos, software, databases, designs, and other intellectual property made available through the Site (collectively, the “Materials“) are owned by Company or its licensors and are protected by applicable intellectual property laws. Subject to your compliance with these Terms, Company grants you a limited, non-exclusive, non-transferable, and non-sublicensable license to access and use the Site and Materials solely in connection with registering for, creating, managing, and promoting Events through the Services. Except as expressly permitted by these Terms or applicable law, you may not copy, reproduce, modify, distribute, publicly display, create derivative works from, reverse engineer, remove proprietary notices from, or otherwise exploit the Site or Materials. All rights not expressly granted are reserved by Company. The trademarks, logos, and service marks displayed on the Site (“Trademarks“) are owned by Company or its licensors and may not be used without Company’s prior written permission, except as permitted by applicable law. Unauthorized use of the Trademarks or other Materials is prohibited. Requests to use Company Trademarks should be directed to help@events.com. Company does not permit use of the Services to promote or facilitate adult entertainment activities, and may suspend or terminate accounts that violate this policy.
- Making Purchases. If you make a purchase or register for a service on the Site (“Transaction”), you must provide accurate payment, billing, and contact information, which will be handled per our Privacy Policy. You agree to pay all applicable charges and taxes incurred by you or anyone using your account at the current prices. You authorize the Company to charge your designated payment method for all related fees and to share your information with third parties as needed to complete the Transaction. Verification may be required before approval. You are responsible for keeping your payment details current, including notifying the Company of any card changes or expirations to avoid service interruption.
- Additional Restrictions. In addition to these Terms, your Transaction shall be subject to any Additional Terms applicable to such services, features or purchases. Registration for Events may be regulated by certain state, county and city laws or regulations. You acknowledge that complying with laws is your responsibility. YOU AGREE NOT TO HOLD US LIABLE FOR YOUR FAILURE TO COMPLY WITH ANY LAW OR OUR FAILURE TO NOTIFY YOU OF, OR PROPERLY APPLY, ANY LAW. WE WILL COMPLY WITH LAW ENFORCEMENT AND MAY PROVIDE THEM WITH ALL INFORMATION YOU SUBMIT TO US TO ASSIST IN ANY INVESTIGATION OR PROSECUTION THEY MAY CONDUCT.
- Your Representations and Warranties. You represent and warrant that all information you provide, including but not limited to all information concerning your name, address, payment card number, and other identifying information of any nature will be true, complete and correct, and that you will update all information as it changes. You agree that you will only use payment cards belonging to you or for which you are expressly authorized to use. You further agree that you will not attempt to conceal your location or identity by using Virtual Private Networks (“VPNs”), multiple Internet Protocol (“IP”) addresses, or email addresses.
- Problematic Transactions. If we are unable to verify or authenticate any information you provide during any registration, ordering, purchase, sale, authentication, delivery, payment or remittance process, or any other process, or if we are no longer able to verify or authorize your payment card or bank account information, your event registration may be canceled, we may refuse to honor all pending and future purchases made on such payment card accounts and/or on any online accounts associated with such payment card accounts, and you may be prohibited from using the Site.
- Third Party Offerings. Descriptions or images of, or references to, third party products, services, or Events on the Site do not imply the Company’s endorsement of such products or services. We reserve the right, without prior notification, to change such descriptions or references; to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to bar any user from making any or all Transaction(s); to limit the order quantity on any product or service; and/or to refuse to provide any user with any product or service. Verification of information applicable to a purchase may be required prior to the Company’s acceptance of any order. Price and availability of any product or service are subject to change without notice.
- Donations. If You use the Company’s Services and/or Site to solicit charitable donations (“Donations”) from individuals (“Donors”) for a specific cause or 501(c)(3) nonprofit (“Charity”), the following terms apply:
- Platform Role. The Company provides only a platform for creating, marketing, fundraising, and collecting Donations. The Company is not a broker, financial institution, or Charity.
- Donation Processing & Responsibility. Donations are processed by a third-party payment processor and sent directly to You. You are solely responsible for promptly disbursing all Donations to the designated Charity and for communicating with Donors about such disbursements. The Company has no obligation or liability for handling Donations or Donor communications.
- Charity Vetting and Accuracy. The Company does not endorse or guarantee the Charity or the accuracy of any information You provide regarding the Charity or intended use of Donations. You must vet and ensure the Charity’s compliance with applicable laws and tax status.
- Your Representations and Warranties. By soliciting Donations through the Services, you represent, warrant, and agree that you have obtained all necessary authorizations, including the Charity’s written consent to use its name; all solicitation materials are accurate, complete, and not misleading; Donations will be used solely for the stated charitable purpose and disbursed to the Charity within sixty (60) days of receipt or the conclusion of the applicable Event, unless otherwise required by law or disclosed to donors; you will comply with all applicable charitable solicitation, financial, tax, and reporting laws; you will not engage in any fraudulent, deceptive, or prohibited activities; and you have obtained all rights, consents, and lawful authority necessary to provide any personal information to Company for processing in accordance with these Terms, the Privacy Policy, and applicable law.
- Prohibited Activities and Consequences. The Company prohibits fraudulent or deceptive fundraising and donations for activities outlined herein or deemed inappropriate, including but not limited to illegal, misleading, weapon-related, gambling, or discriminatory campaigns. Violations may result in suspension or termination of Your account, freezing of funds, reporting to authorities, and other legal actions. You agree to indemnify and hold the Company and its affiliates harmless from any claims or losses arising from Your breach.
- Prohibited Uses (Non-Exhaustive). You may not use the Services to solicit funds for: (i) illegal activities or violations of applicable laws, regulations, or payment provider rules; (ii) unregistered or unauthorized political campaigns; (iii) fraudulent, misleading, deceptive, or impossible campaigns; (iv) illegal, harmful, or regulated substances, weapons, or products; (v) financial schemes, including pyramid schemes, investment offerings, or cryptocurrency-related activities without required authorization; (vi) gambling, sweepstakes, raffles, or prize-based activities; (vii) hate, violence, discrimination, terrorism, or extremist-related causes; (viii) activities involving sanctioned countries, entities, or persons; (ix) ransom, human trafficking, bribery, pornography, offensive or exploitative content, or attempts to circumvent payment methods or platform safeguards; (x) credit repair services, debt settlement programs, or cash advances unrelated to an Event; or (xi) obfuscation of fund origins, counterfeit goods, or infringing products. Any other use deemed unacceptable by the Company in its reasonable discretion is prohibited.
- Donation Acceptance and Compliance. You agree not to accept donations suspected to be erroneous or fraudulent, not to use the Services for sanctioned or embargoed entities, and to maintain records of Donations as required for verification. You will cooperate with audits or investigations by the Company or regulatory authorities.
- Company Rights. The Company may refuse, condition, or suspend Donations or transactions it reasonably believes violate these terms or pose unacceptable risks. The Company may share relevant information with financial institutions, regulators, or law enforcement as required.
- Information Provided by the Company. Although the Company strives to provide Materials that are both useful and accurate, the nature of the data and other information contained on the Site are subject to frequent change. In addition, the facts and circumstances of every situation differ. Accordingly, although the Company endeavors to use reasonable care in assembling the Materials, the Materials may not be up-to-date, accurate or complete. In addition, portions of the Materials have been contributed to the Site by various artists, sports teams and other persons. The inclusion of such information does not indicate any approval or endorsement thereof, and the Company expressly disclaims any liability with respect to the foregoing.
- Forums and User Content. The Company may host forums or similar areas (“Forums”) where you may post content (“User Content”). By submitting User Content, you grant the Company a perpetual, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, modify, display, distribute, and commercialize it in any media, without compensation or attribution. You waive moral rights to the extent allowed by law but retain ownership. You represent that you own or have all necessary rights and permissions for your User Content and agree not to post anything unlawful, infringing, or in violation of these Terms. The Company may remove content or terminate accounts at its discretion. Forums may include third-party content that may be inaccurate or offensive. The Company does not endorse or assume liability for such content, and you release the Company from all related claims. The Company may disclose User Content or related information to operate the Site, protect rights, or comply with law. You are solely responsible for your User Content and your compliance with all applicable laws. Use of the Forums is at your own risk.
- Digital Millennium Copyright Act. The Company respects the intellectual property rights of others and expects users of the Site and Services to do the same. If you believe that any content available on or through the Site infringes your copyright, you may submit a written notice of infringement (“DMCA Notice”) pursuant to the Digital Millennium Copyright Act (“DMCA”). To be effective, a DMCA Notice must include (i) a physical or electronic signature of the copyright owner or a person authorized to act on the owner’s behalf; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the material alleged to be infringing and information reasonably sufficient to permit the Company to locate the material on the Site; (iv) the complaining party’s contact information, including name, address, telephone number, and email address; (v) a statement that the complaining party has a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (vi) a statement, made under penalty of perjury, that the information in the notification is accurate and that the complaining party is authorized to act on behalf of the copyright owner. Upon receipt of a proper DMCA Notice, the Company will promptly remove or disable access to the allegedly infringing material and take reasonable steps to notify the user who posted the content. Repeat infringers may have their accounts terminated. Please note that knowingly submitting false claims of copyright infringement may result in liability for damages.
Please send all DMCA Notices to:
Events.com Inc.
ATTN: Legal Department
811 Prospect St
La Jolla, CA 92037
- Repeat Infringers: The Company will promptly terminate, without notice, the accounts of users that are determined by the Company to be “repeat infringers.” A repeat infringer is a user who has been notified of infringing activity more than twice and/or has had User Content removed from the Site or Services more than twice.
- DMCA Counter Notification. If you believe that material you posted on the Site was removed or disabled in error due to a DMCA Notice, you may submit a written counter-notification (“Counter-Notice”) to the Company’s designated DMCA agent. To be effective, a Counter-Notice must include (i) the user’s physical or electronic signature; (ii) identification of the material that was removed or to which access was disabled and the location at which the material appeared before it was removed or disabled; (iii) a statement, made under penalty of perjury, that the user has a good faith belief that the material was removed or disabled as a result of mistake or misidentification; and (iv) the user’s name, address, telephone number, and a statement consenting to the jurisdiction of the federal district court for the user’s judicial district (or, if outside the United States, the appropriate judicial district) and agreeing to accept service of process from the person who submitted the original DMCA Notice or such person’s authorized agent.
- Links. The Services may contain links to or integrate with third-party websites, applications, products, or services (“Third-Party Services“) for your convenience. Your use of any Third-Party Services is solely at your own risk and is governed by the applicable third party’s terms, conditions, and privacy policies. Company does not own, control, endorse, monitor, or assume responsibility for any Third-Party Services or for their content, products, services, security, availability, or privacy practices. Company is not liable for any loss, damage, or claim arising from your access to or use of any Third-Party Services. If you choose to connect or use a Third-Party Service with the Services, you authorize Company to permit the applicable third-party provider to access your data as necessary to enable the requested integration. Any access to, use, modification, disclosure, or deletion of your data by a Third-Party Service is solely the responsibility of that third party and is governed by its applicable terms and privacy policy.
- Access by Minors. The Company is committed to protecting children’s privacy. We do not knowingly collect personal information from, or allow registration by, children under 13, and our Services are not directed to them. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete it promptly. Parents or guardians who believe their child has provided such information should contact us at help@events.com to request removal and unsubscribe the child from communications. Parents are encouraged to exercise discretion in authorizing minors to access the Site. Pursuant to 47 U.S.C. §230(d), parental control tools are commercially available to help limit minors’ access to harmful material. Information on such tools is available at GetNetWise.org and OnGuardOnline.gov; the Company does not endorse these services. The collection and use of any minor’s personal information are governed by the Company Privacy Policy.
- Rules for Sweepstakes, Contests and Games. In addition to these Terms, any sweepstakes, contests, games or similar promotions (collectively, “Promotions”) made available through the Site may be governed by specific rules that are separate from these Terms. By participating in any such Promotion, you will become subject to those rules, which may vary from the terms and conditions set forth herein. the Company urges you to review any specific rules applicable to a particular Promotion, which will be linked from such Promotion, and to review our Privacy Policy which, in addition to these Terms, governs any information you submit in connection with such activities. To the extent such rules conflict with these Terms, such rules shall control with respect to the particular Promotion.
- Termination. These Terms remain in effect until terminated. You may terminate this Agreement at any time via your account settings. The Company reserves the right to terminate these Terms, your access to, and use of the Site—without prior notice and for any reason, including repeated unauthorized copyright violations. Upon termination, your right to use the Site ends immediately. You must delete all Materials obtained from the Site and any copies. The Company may deactivate or delete your account, password, and all associated content, which will be irreversibly removed. You acknowledge and accept that the Company is not liable for any losses or damages resulting from termination and is not obligated to provide access to any information or files post-termination.
- Suspected Violations; Enforcement; Injunctive Relief. The Company may investigate suspected violations of these Terms or applicable law and may take appropriate action in its discretion, including suspending or terminating access to the Site or Services, canceling registrations or purchases, removing content, or restricting features, without prior notice where permitted by law. Conduct that interferes with the operation of the Site, circumvents access controls, exceeds stated limits, or involves automated or programmatic means to access the Site may constitute a material breach of these Terms. You acknowledge that certain violations may cause irreparable harm for which monetary damages may be inadequate, and you agree that the Company may seek injunctive or equitable relief in addition to any other remedies available at law. The Company is not required to issue refunds if it takes enforcement action due to a violation of these Terms and shall not be liable for any claims arising from such actions, to the fullest extent permitted by law.
- LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY, ITS AFFILIATES, SUBSIDIARIES, LICENSORS, SERVICE PROVIDERS, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE SERVICES, OR ANY EVENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID OR PAYABLE BY EVENT ORGANIZER TO COMPANY UNDER THIS AGREEMENT DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100). THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE FORM OF ACTION AND EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
- Indemnification and Release. Event Organizer shall defend, indemnify, and hold harmless Company, its affiliates, subsidiaries, licensors, service providers, and each of their respective officers, directors, employees, agents, successors, and assigns from and against any and all claims, demands, actions, proceedings, investigations, liabilities, damages, judgments, settlements, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (i) Event Organizer’s breach of this Agreement; (ii) Event Organizer’s Events, products, services, or activities; (iii) Event Organizer Content; (iv) Event Organizer’s violation of applicable law; (v) Event Organizer’s infringement or alleged infringement of any intellectual property, privacy, publicity, contractual, or other rights of any third party; (vi) Event Organizer’s collection, use, disclosure, or other processing of personal information; or (vii) the negligence, fraud, willful misconduct, or other wrongful acts or omissions of Event Organizer or its employees, contractors, agents, or representatives. Company reserves the right to assume the exclusive defense and control of any matter subject to indemnification at Event Organizer’s expense, and Event Organizer agrees to cooperate fully in the defense of such matter. Event Organizer shall not settle any claim in a manner that imposes any liability or obligation on Company without Company’s prior written consent, which shall not be unreasonably withheld, conditioned, or delayed.
- Arbitration Agreement; No Class Action. Except for claims that may be brought in small claims court or claims seeking injunctive or equitable relief for the actual or threatened infringement, misappropriation, or violation of intellectual property or confidential information, any dispute, claim, or controversy arising out of or relating to this Agreement or the Services shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (“AAA“) under its applicable Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in San Diego County, California, unless the parties agree otherwise. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration provision. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, except that a court of competent jurisdiction shall determine issues relating to the enforceability of the class action waiver below. Judgment on the arbitration award may be entered in any court having jurisdiction. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY AGREES THAT ANY DISPUTE SHALL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING. This Agreement and any dispute arising out of or relating to this Agreement or the Services shall be governed by the laws of the State of California, without regard to its conflict of laws principles, except that the Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions.
- Connectivity; Mobile Use. Your wireless carrier’s standard messaging, data, and other applicable charges may apply when you access or use the Services through a mobile device. Company is not responsible for any fees charged by your wireless carrier or internet service provider. If you change or deactivate your mobile telephone number, you agree to promptly update your account information and notify Company to help prevent communications from being sent to your former number.
- Applicable Law. These Terms and any dispute arising out of or relating to these Terms or the Services shall be governed by the laws of the State of California, without regard to its conflict of laws principles. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions in these Terms. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act (UCITA) do not apply. The Services are operated from California, and Company makes no representation that they are appropriate or available for use in other jurisdictions. Except as otherwise provided in the arbitration provisions or where prohibited by applicable law, the exclusive venue for any action not subject to arbitration shall be the state or federal courts located in San Diego County, California, and each party consents to the personal jurisdiction of those courts.
- U.S. Export Controls. This site and any software derived from it are subject to United States export control laws. you may not use, export, or re-export the software except as authorized by u.s. law and the laws of your jurisdiction. No software may be downloaded or exported (i) to cuba, iran, north korea, syria, or any country subject to u.s. embargo, or (ii) to anyone listed on the u.s. treasury department’s specially designated nationals list or the u.s. commerce department’s denied persons list. by using or downloading the site or its software, you represent and warrant that you are not located in or under the control of any such country or person. You further agree not to use the software for any purpose prohibited by the U.S. law, including the development, design, manufacture, or production of missiles, nuclear, chemical, or biological weapons. Event Organizer represents it is not owned or controlled by any sanctioned person or entity.
- Ticketing. Payment processing for goods and services on this Site is provided by the Company or its affiliates, depending on your location and payment method. If you purchase tickets in the United States, payment is processed through a U.S. acquirer; for transactions in the European Union or Canada, processing occurs through a European acquirer, and the applicable terms are between you and the Company entity based in the United Kingdom. The Company acts solely as a ticketing and registration service provider for Event Organizers and assumes no responsibility for the performance, quality, or safety of any event. Attendance at events is at your own risk. Service fees, venue fees, and affiliate fees may vary by event. Ticket limits and capacities are determined by Event Organizers, not the Company, and the Company is not liable for oversold events, seating errors, or dissatisfaction with assigned seats. All sales are final; refunds and exchanges are at the sole discretion of the Event Organizer unless the event is canceled or rescheduled. Lost, stolen, delayed, or destroyed tickets are not replaced or refunded. The Company may cancel any order for reasons including inaccurate billing or suspected fraud. Tickets are for personal use only and may not be resold; resale voids entry without refund. For postponed events, organizers must honor previously issued tickets. The Company reserves the right to remove or modify any event listing at any time. User-generated content, including testimonials or event postings, reflects the views of individual users, not the Company, and the Company disclaims liability for unlawful, defamatory, or infringing material posted by users or promoters.
- Privacy. We believe that your privacy and the privacy of all our users are important. These Terms are subject to the Privacy Policy, which is hereby incorporated by reference. Please carefully review our Privacy Policy. By using the Site, you acknowledge that you have read, and you agree to be bound by the terms of our Privacy Policy. the Company will not be responsible or otherwise liable for any use or disclosure of your contact information, or financial information, by a third party to whom the Company is allowed to disclose your information under the Privacy Policy. If you post any User Content to the site, by email or otherwise, we will treat it as non-confidential and non-proprietary to you. When we say in these Terms “post” we mean the provision of information to the Site through features of the Site that are used to make information available to other members of the public (e.g., user reviews, bulletin/message boards, chat rooms, etc.). User Content is outside the scope of the Privacy Policy and may be publicly displayed and disclosed and otherwise used by the Company or any third party in any way. By posting User Content to the Site, you authorize us to use or allow others to distribute, reproduce or otherwise use such User Content. You should not post information about yourself on the Site that can be used to identify or contact you, including, but not limited to, your name, home or work address, phone numbers, email address or other such information. If you post such information, the Company cannot prevent it from being used in a manner that violates these Terms, the law, or your personal privacy and safety. By posting such information on the Site, you violate these Terms, and you assume the risks and sole liability for the results of such posting.
- Questions and Comments. If you have any questions, comments regarding these Terms or the Site, feel free to contact us at: support@events.com or by writing at the Company, Inc., 811 Prospect Street, La Jolla, California 92037.
- Notice Regarding Electronic Commercial Services for California Users. Under California Civil Code Section 1789.3, California Site users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
- Notice. Company may provide you with notices, including those regarding breaches of security, by email, regular mail or postings on the Site. All notices from you to Company must be sent to:Events.com, Inc., 811 Prospect Street, La Jolla, California 92037 or legal@events.com and such notices will be deemed received the next day if sent via email, overnight mail or courier or three (3) days after deposited in the mail sent certified or registered.
- Miscellaneous
- Assignment. Event Organizer may not assign or transfer this Agreement, by operation of law or otherwise, without Company’s prior written consent, except in connection with a merger, acquisition, or sale of substantially all of its assets. Company may assign this Agreement without restriction to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of substantially all of its assets.
- Right to Amend. Company may modify these Terms from time to time. If Company makes material changes, it will update the Effective Date and, where required by applicable law, provide additional notice through the Services or by email. Your continued use of the Services after the revised Terms become effective constitutes your acceptance of the updated Terms to the extent permitted by applicable law.
- Survival. Termination or expiration of this Agreement does not affect any rights or obligations that accrued before termination. Any provisions that by their nature should survive termination, including those relating to payment obligations, intellectual property, confidentiality, privacy, indemnification, limitation of liability, dispute resolution, and governing law, shall survive termination.
- Authority. You represent to the Company that you have the authority to register with the Company according to these Terms.
- Waiver. The failure of the Company to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
- Headings. The section titles in these Terms are for convenience only and have no legal or contractual effect.
- No Third Party Beneficiaries. Except for certain the Company licensors, or as may be otherwise expressly provided herein, there are no third-party beneficiaries to these Terms.
- Severability. If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified or interpreted to the minimum extent necessary to make it enforceable while preserving its original intent.
- International Use. The Service is hosted in and operated from the United States. If you choose to use the Service from the European Union or other regions of the world with laws that may differ from U.S. law, then please note that you are using a service governed by U.S. law and are transferring your Personal Information outside of those regions to the United States for storage and processing.
- Different Versions. We may translate these Terms, our Privacy Policy or any other operating rules, policies and procedures that may be published from time to time on the Site into other languages for your convenience. The English language version of each of these documents is the version that governs your use of the Site and in the event of any conflict between the English language version and a translated version, the English language version will control. A printed version of these Terms and of any notices given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
- Entire Agreement. This Agreement, together with any applicable Fee Documents, Order Forms, Data Processing Addenda, the Privacy Policy, and any other documents expressly incorporated by reference, constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior or contemporaneous agreements, understandings, representations, and communications relating to the same subject matter. Section headings are for convenience only and do not affect the interpretation of this Agreement.
- Force Majeure. Neither party shall be liable or deemed in default for any failure or delay in performing its obligations under this Agreement (other than payment obligations) due to causes beyond its reasonable control, including but not limited to fire, flood, earthquake, acts of God, war, terrorism, civil unrest, government orders, power failures, epidemics, or labor disputes. The affected party shall be excused from performance for the duration of the delay, provided it uses commercially reasonable efforts to remedy the cause.
- Government Regulations. Event Organizer shall not export, re-export, transfer, or make available, whether directly or indirectly, any regulated item or information to anyone outside the U.S. in connection with this Agreement without first complying with all export control laws and regulations which may be imposed by the U.S. Government and any country or organization of nations within whose jurisdiction Event Organizer operates or does business.
- Relationship of Parties. The Company and Event Organizer are independent contractors and this Agreement will not establish any relationship of partnership, joint venture, employment, franchise or agency between the Company and Event Organizer. Neither the Company nor Event Organizer will have the power to bind the other or incur obligations on the other’s behalf without the other’s prior written consent, except as otherwise expressly provided herein.
- Notice of Event Organizer’s Refund Policy. Event Organizer agrees to clearly communicate, and make freely available to the public, Event Organizer’s refund policy. Event Organizer will make diligent efforts to ensure that the information is updated, accurate and easily accessible and discoverable online to all interested individuals, registrants, and users.
- Marketing Cooperation. Event Organizer agrees to use reasonable and diligent efforts in cooperation with the Company’s continued branding and marketing efforts which may include, but is not limited to, being available and contributing to the research of a limited case study and/or white paper regarding your business and the relationship with the Company, providing quotable material for print advertisements and joint press releases (subject to mutual approval prior to publication), and cooperating with any third party client endorsements. In addition, Event Organizer hereby grants a non-exclusive license to the Company for the limited-use of Event Organizer’s corporate logo(s) and name in the Company marketing and promotional materials during the period of this Agreement.
- Order of Governance. In the event of a conflict, the following order shall apply: (1) applicable Order Form or SOW, (2) any Addendum, (3) these Terms.
EVENT REGISTRANTS TERMS OF USE
Effective Date: July 17, 2026
Events.com Inc., its wholly owned subsidiaries, and/or its affiliates (“Events.com” or “Company”) provides website features and other products and services (discussed below). By accessing or using the Services, you agree to these Terms.
PLEASE READ CAREFULLY BEFORE ACCEPTING.
These Terms of Use (“Terms“) govern your access to and use of the Events.com websites, mobile applications, software, APIs, marketplaces, event registration and ticketing services, Discover, Operabase, communications, customer support, and all related products, features, content, and services (collectively, the “Services“) made available through the Events.com websites, mobile applications, and other online platforms (collectively, the “Site“) operated by Events.com and its applicable affiliates and subsidiaries.. By accessing and/or using the Site, you are expressly agreeing to comply with and be bound by the following Terms, Company’s Privacy Policy located here (the “Privacy Policy”), and any other policies, rules or guidelines that may be applicable to Services on the Site (“Additional Terms”), as well as all applicable laws and regulations. Company and any and all entities that control, are controlled by, or are affiliated or under common control with Company, are collectively referred to herein as “we,” “us” or “our.” “You,” “your,” “Event Registrant,” means an individual user of the Services, or a parent or legal guardian providing consent on behalf of a minor.
- Subject to Additional Terms. Certain events or services may be subject to additional terms provided by the event organizer. If there is a conflict, those additional terms will govern.
- Eligibility. To access certain Services, you may be required to create an account. You represent and warrant that all information you provide during registration and thereafter is accurate, current, complete, and maintained in a timely manner.
- Registration. To access certain Services, you may be required to create an account. You represent and warrant that all information you provide during registration and thereafter is accurate, current, complete, and maintained in a timely manner. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Company immediately of any unauthorized access to or use of your account or any other suspected security breach. Company is not responsible for losses resulting from your failure to safeguard your account credentials, except as required by applicable law. Company may suspend, restrict, or terminate your account if it reasonably believes you have violated these Terms, engaged in fraudulent, abusive, unlawful, or harmful conduct, or otherwise jeopardized the security or integrity of the Services.
- Information Collection. Company collects, uses, stores, discloses, and otherwise processes personal information in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you acknowledge that you have reviewed the Privacy Policy. Company may share your personal information with Event Organizers, affiliates, subsidiaries, service providers, payment processors, technology providers, and other third parties as described in the Privacy Policy and as necessary to provide the Services, process transactions, comply with legal obligations, protect the security and integrity of the Services, and exercise or defend legal rights.
- Applications. You retain ownership of any content, information, images, videos, reviews, comments, profile information, or other materials (“User Content“) that you submit through the Services. By submitting User Content, you grant Company and its affiliates a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify for technical purposes, display, distribute, and otherwise use your User Content solely as necessary to operate, maintain, improve, promote, and provide the Services. This license continues for as long as your User Content is available through the Services, except as necessary to comply with legal obligations, resolve disputes, maintain backups, or use aggregated, anonymized, or de-identified information. You represent that you have all rights necessary to submit your User Content. Company may remove User Content that violates these Terms or applicable law. Company may use aggregated, anonymized, or de-identified information to improve its Services, but will not use personal information contained in User Content to train generalized artificial intelligence models except as described in the Privacy Policy or as otherwise permitted by applicable law.
- Code of Conduct. You agree not to use the Services to violate any applicable law; infringe the intellectual property, privacy, publicity, or other rights of any person; upload or distribute unlawful, fraudulent, defamatory, obscene, or harmful content; interfere with or disrupt the operation, security, or integrity of the Services; access or attempt to access accounts, systems, or data without authorization; introduce viruses, malware, or other harmful code; use bots, scrapers, crawlers, or other automated means to access the Services except as expressly authorized by Company; circumvent security measures or access restrictions; misuse AI-assisted features or submit content intended to manipulate, disrupt, or abuse automated systems; or otherwise use the Services in a manner that could damage, disable, overburden, or impair the Services or interfere with another user’s use of the Services.
- Ownership and Restrictions on Use. All content, materials, software, and intellectual property made available through the Site (collectively, the “Materials”) are owned by the Company or its licensors and are protected by applicable intellectual property laws. No ownership rights are transferred to you by your use of the Site. Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, and non-sublicensable license to access and use the Site and Materials solely for lawful, personal, and non-commercial purposes related to event registration. You may not copy, modify, distribute, display, create derivative works from, reverse engineer, or otherwise misuse the Site or Materials, remove proprietary notices, or attempt to circumvent access controls. All rights not expressly granted are reserved by the Company. The Company’s trademarks, logos, and service marks (“Trademarks”) may not be used without prior written permission, except as permitted by law. Misuse of Trademarks is prohibited and may result in enforcement action. The Company does not permit use of the Site in connection with adult or unlawful content, and violations may result in suspension or termination of access.
- Making Purchases. If you purchase products, register for events, or otherwise make a transaction through Company (a “Transaction”), you must provide accurate payment and contact information, which we process in accordance with our Privacy Policy. You agree to pay all charges and applicable taxes at the prices in effect when incurred and authorize Company to charge your payment method in advance for event costs and fees. You are responsible for keeping your payment details current to avoid cancellation. Additional terms or local laws may apply to specific services or event registrations, and compliance with such laws is your responsibility. Company may share your information with third parties as needed to complete a Transaction and will cooperate with law enforcement when required. You represent and warrant that all information you provide is true and complete, that you are authorized to use your chosen payment method, and that you will not attempt to hide your identity or location. If Company cannot verify your information or payment method, it may cancel registrations, refuse future purchases, or restrict your Site access. References to third-party products, services, or events on the Site do not constitute endorsement, and Company may modify, restrict, or refuse any order, promotion, or transaction at its discretion. All prices, availability, and offers are subject to change without notice.
- Charges and Billing. Company may charge fees for access to or use of the Site and Services, which will be disclosed at the time of purchase. Payments are processed by Stripe and are subject to the Stripe Connected Account Agreement and Stripe Terms of Service (together, the “Stripe Services Agreement”), which you agree to by using the Site, and you authorize Company to share information with Stripe as necessary to process payments. All amounts are charged in U.S. dollars unless otherwise stated, and applicable taxes or fees may apply. Certain events, tickets, goods, or services offered through the Site are sold by independent third-party event organizers or sellers (“Sellers”), and any such transaction is solely between you and the applicable Seller. Company is not a party to those transactions and does not control pricing, fulfillment, refunds, cancellations, or event operations. Refunds, exchanges, or credits, if any, are determined solely by the Seller in accordance with its stated policies. Event organizers may cancel, postpone, or modify events due to weather, safety concerns, or other unforeseen circumstances, and Company is not responsible for event cancellations, organizer performance, or inaccuracies in event listings, though Company may, in its discretion, review or investigate reported misconduct.
- Donations. When you make a donation, Company receives a fee for the use of our technology without any additional charge to you. Donations collected by Company will be sent in regular intervals to the designated charitable organization in accordance with contract and applicable law, less Company’s fee. Any refunds shall be exclusively and directly handled by the designated charitable organization. Company shall not be responsible for processing or making any refunds.
- Information Provided by Company. Although Company strives to provide Materials that are both useful and accurate, the nature of the data and other information contained on the Site are subject to frequent change. In addition, the facts and circumstances of every situation differ. Accordingly, although Company endeavors to use reasonable care in assembling the Materials, the Materials may not be up-to-date, accurate or complete. In addition, portions of the Materials have been contributed to the Site by various artists, sports teams and other persons. The inclusion of such information does not indicate any approval or endorsement thereof, and Company expressly disclaims any liability with respect to the foregoing.
- Forums and User Content. You may post messages, ideas, photos, videos, or other content (“User Content”) on the Site or its forums. By submitting User Content, you grant Company a worldwide, perpetual, royalty-free, transferable, sublicensable license to use, reproduce, modify, distribute, display, and create derivative works from your content in any media for any purpose, including promotional use, without compensation to you. You waive any moral or similar rights to the extent permitted by law. You are responsible for your User Content and must have all rights and permissions to post it. Company is not obligated to use, review, or attribute any User Content and is not responsible for misuse by others. Content posted on forums reflects the opinions of individual users and not Company, which is not liable for any errors, offensive material, or damages resulting from reliance on such content. Company reserves the right to remove, edit, or disclose User Content at its discretion or as required by law, and to cooperate with law enforcement as needed. By using the Site, you agree to follow all applicable laws and assume all risks associated with your use of User Content.
- Digital Millennium Copyright Act. The Company respects the intellectual property rights of others and expects users of the Site and Services to do the same. If you believe that any content available on or through the Site infringes your copyright, you may submit a written notice of infringement (“DMCA Notice”) pursuant to the Digital Millennium Copyright Act (“DMCA”). To be effective, a DMCA Notice must include (i) a physical or electronic signature of the copyright owner or a person authorized to act on the owner’s behalf; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the material alleged to be infringing and information reasonably sufficient to permit the Company to locate the material on the Site; (iv) the complaining party’s contact information, including name, address, telephone number, and email address; (v) a statement that the complaining party has a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (vi) a statement, made under penalty of perjury, that the information in the notification is accurate and that the complaining party is authorized to act on behalf of the copyright owner. Upon receipt of a proper DMCA Notice, the Company will promptly remove or disable access to the allegedly infringing material and take reasonable steps to notify the user who posted the content. Repeat infringers may have their accounts terminated. Please note that knowingly submitting false claims of copyright infringement may result in liability for damages.
Please send all DMCA Notices to:
Events.com Inc.
ATTN: Legal Department
811 Prospect St
La Jolla, CA 92037
- Repeat Infringers: The Company will promptly terminate, without notice, the accounts of users that are determined by the Company to be “repeat infringers.” A repeat infringer is a user who has been notified of infringing activity more than twice and/or has had User Content removed from the Site or Services more than twice.
- DMCA Counter Notification. If you believe that material you posted on the Site was removed or disabled in error due to a DMCA Notice, you may submit a written counter-notification (“Counter-Notice”) to the Company’s designated DMCA agent. To be effective, a Counter-Notice must include (i) the user’s physical or electronic signature; (ii) identification of the material that was removed or to which access was disabled and the location at which the material appeared before it was removed or disabled; (iii) a statement, made under penalty of perjury, that the user has a good faith belief that the material was removed or disabled as a result of mistake or misidentification; and (iv) the user’s name, address, telephone number, and a statement consenting to the jurisdiction of the federal district court for the user’s judicial district (or, if outside the United States, the appropriate judicial district) and agreeing to accept service of process from the person who submitted the original DMCA Notice or such person’s authorized agent.
- Links. For your convenience, the Site may include links to third-party websites or apps (“Third-Party Services”). When you use these links, you leave Company, and your interactions, purchases, or use of those services are solely between you and the third party, subject to their own terms and privacy policies. Company does not control or endorse any Third-Party Services and is not responsible for their content, products, services, or data practices. We do not guarantee the accuracy, safety, or reliability of any information or materials they provide, and you agree that Company is not liable for any loss, damage, or issue that may result from your use of them. If you connect a Third-Party Service to your Company account, you consent to that provider accessing and using your data as needed for integration. Company is not responsible for any disclosure, modification, or deletion of your data by such third parties. From time to time, Company or its partners may send you promotional emails as described in our Privacy Policy, and we make no guarantees about the content of those messages or any goods or services offered. Your use of any external website or resource not controlled by Company is entirely at your own risk and subject to the other site’s terms and privacy policy.
- Access by Minors. The Company is committed to protecting children’s privacy. We do not knowingly collect personal information from, or allow registration by, children under 13, and our Services are not directed to them. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete it promptly. Parents or guardians who believe their child has provided such information should contact us at help@events.com to request removal and unsubscribe the child from communications. Parents are encouraged to exercise discretion in authorizing minors to access the Site. Pursuant to 47 U.S.C. §230(d), parental control tools are commercially available to help limit minors’ access to harmful material. Information on such tools is available at GetNetWise.org and OnGuardOnline.gov; the Company does not endorse these services. The collection and use of any minor’s personal information are governed by the Company Privacy Policy.
- Rules for Sweepstakes, Contests and Games. In addition to these Terms, any sweepstakes, contests, games or similar promotions (collectively, “Promotions”) made available through the Site may be governed by specific rules that are separate from these Terms. By participating in any such Promotion, you will become subject to those rules, which may vary from the terms and conditions set forth herein. the Company urges you to review any specific rules applicable to a particular Promotion, which will be linked from such Promotion, and to review our Privacy Policy which, in addition to these Terms, governs any information you submit in connection with such activities. To the extent such rules conflict with these Terms, such rules shall control with respect to the particular Promotion.
- Termination. Company may suspend or terminate your access to all or any portion of the Services at any time, with or without notice where permitted by applicable law, if Company reasonably believes you have violated these Terms, applicable law, or engaged in conduct that may harm the Services, other users, or Company. You may stop using the Services or close your account at any time, subject to any outstanding obligations relating to purchases, event registrations, or other transactions. Upon termination, your right to access and use the Services will immediately cease; however, any provisions of these Terms that by their nature should survive termination, including provisions relating to intellectual property, User Content, payment obligations, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law, will remain in effect.
- Suspected Violation of these Terms or Law. Company may suspend or terminate access, remove content, or take other appropriate action if it believes these Terms or applicable law have been violated.
- DISCLAIMERS; NO WARRANTIES. THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ACCURATE, COMPLETE, OR ERROR-FREE. COMPANY DOES NOT WARRANT THAT EVENTS, EVENT INFORMATION, TICKET AVAILABILITY, USER CONTENT, AI-GENERATED CONTENT, RECOMMENDATIONS, SEARCH RESULTS, OR OTHER INFORMATION AVAILABLE THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR PURPOSE. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
- LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY, ITS AFFILIATES, SUBSIDIARIES, LICENSORS, SERVICE PROVIDERS, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND REPRESENTATIVES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO COMPANY FOR THE APPLICABLE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).
- Indemnification. To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Company, its affiliates, subsidiaries, licensors, service providers, and their respective officers, directors, employees, agents, and representatives from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your violation of these Terms; (b) your User Content; (c) your misuse of the Services; (d) your violation of applicable law; or (e) your infringement of any intellectual property, privacy, publicity, or other rights of any person. Company reserves the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate in the defense of such matter.
- Sponsorship Disputes. Disputes between sponsors and sponsorship opportunities are the sole responsibility of the parties involved. Company has no obligation to mediate, defend, or resolve such matters.
- Arbitration Agreement; No Class Action. This arbitration agreement does not apply where prohibited by applicable law. PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. To the fullest extent permitted by applicable law, you and Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services, including their interpretation, formation, enforceability, performance, or termination, shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (“AAA“) under its applicable Consumer Arbitration Rules, rather than in court, except that either party may bring an individual action in small claims court if it qualifies. The arbitration shall be conducted by a single arbitrator in San Diego County, California, unless the parties agree otherwise or applicable law requires a different location. The arbitrator shall have exclusive authority to resolve all disputes relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement.
- Class Action Waiver. To the fullest extent permitted by applicable law, all claims must be brought solely in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, representative, or private attorney general action. The arbitrator may not consolidate the claims of multiple parties or preside over any form of representative or class proceeding except where expressly required by applicable law.
- Exceptions. Nothing in this Section prevents either party from seeking temporary, preliminary, or permanent injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights, confidential information, or other rights for which monetary damages would be an inadequate remedy. Nothing in this Section limits either party’s right to bring qualifying claims in small claims court.
- Governing Law. These Terms and any dispute arising out of or relating to them shall be governed by the laws of the State of California, without regard to its conflict of laws principles. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions contained in these Terms.
- Connectivity; Mobile Use. Standard carrier, messaging, data, and tax charges may apply when accessing Materials, the Site, or Services through a mobile device. Company is not responsible for any such charges imposed by your mobile or internet service provider. If you use a mobile version or application, your carrier’s normal rates, including text and data fees, will apply. If you change or deactivate your mobile number, you must (i) notify Company in writing and (ii) update your account within 48 hours to prevent messages from being sent to another party.
- Ticketing. Company provides ticketing and registration technology only. Events listed on the Site are organized, promoted, and controlled by independent third-party event organizers (“Event Organizers”). Company is not the producer, host, or operator of any event and does not control event content, scheduling, safety, or execution.
- Ticket Purchases. All ticket purchases are subject to availability and the Event Organizer’s terms, policies, and event-specific rules. By purchasing a ticket, you enter into a direct relationship with the applicable Event Organizer. Company is not a party to that transaction except as a technology provider. Payment must be made using a valid credit or debit card or other approved payment method. Company reserves the right to cancel or refuse any transaction if payment cannot be verified or if fraud or unauthorized activity is suspected.
- Pricing and Fees. Ticket prices are determined solely by the Event Organizer. Service fees, venue fees, or processing fees may apply and are disclosed at checkout. Fees are generally non-refundable unless otherwise required by law.
- Refunds, Cancellations, and Changes. Refunds, exchanges, postponements, and cancellations are governed by the Event Organizer’s policies. Company does not set or control refund decisions. If an event is canceled or rescheduled, the Event Organizer is responsible for determining whether refunds or ticket exchanges will be offered and for communicating those decisions to attendees.
- Ticket Use and Restrictions. Tickets are valid only for the designated event, date, and time. Tickets are for personal use only and may not be resold, transferred, or used for commercial purposes unless expressly permitted by the Event Organizer. Unauthorized resale or attempted resale may result in ticket cancellation without refund. Event Organizers may impose limits on the number of tickets purchased per person. Attempts to circumvent purchase limits or security controls may result in cancellation of tickets and suspension of access to the Services.
- Delivery and Will Call. Ticket delivery methods vary by event and are determined by the Event Organizer. For will-call or door list entry, attendees may be required to present photo identification and/or the payment method used at purchase. Failure to meet entry requirements may result in denied admission without refund.
- Lost or Damaged Tickets. Company is not responsible for lost, stolen, damaged, or destroyed tickets. Replacement or reissuance of tickets is at the sole discretion of the Event Organizer.
- Event Experience and Liability. Attendance at events is at your own risk. Company is not responsible for event quality, safety, accessibility, venue conditions, crowd control, or any acts or omissions of Event Organizers, venues, performers, sponsors, or other third parties.
- Disputes. Any issues regarding event content, admission, refunds, seating, or the event experience must be resolved directly with the Event Organizer. Company is not responsible for resolving disputes between attendees and Event Organizers.
- Applicable Law. These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Except where arbitration applies or where prohibited by applicable law, disputes shall be resolved in the state or federal courts located in San Diego County, California.
- U.S. Export Controls. This site and any software derived from it are subject to United States export control laws. you may not use, export, or re-export the software except as authorized by u.s. law and the laws of your jurisdiction. No software may be downloaded or exported (i) to cuba, iran, north korea, syria, or any country subject to u.s. embargo, or (ii) to anyone listed on the u.s. treasury department’s specially designated nationals list or the u.s. commerce department’s denied persons list. by using or downloading the site or its software, you represent and warrant that you are not located in or under the control of any such country or person. You further agree not to use the software for any purpose prohibited by the U.S. law, including the development, design, manufacture, or production of missiles, nuclear, chemical, or biological weapons.
- Privacy. We believe that your privacy and the privacy of all our users are important. These Terms are subject to the Privacy Policy, which is hereby incorporated by reference. Please carefully review our Privacy Policy. By using the Site, you acknowledge that you have read, and you agree to be bound by the terms of our Privacy Policy.
- Event Participation. By registering for and participating in an Event, you understand and agree that your activity, participation, or attendance at such event, your image or likeness, or other results may be posted online by the Event organizer. If you would prefer that your results, or your image or likeness, not be posted or be taken down, you must contact the organizer of the Event directly, and Company is not responsible for the posting or removal of such information. Company will not be responsible or otherwise liable for any use or disclosure of your contact information, or financial information, by a third party to whom Company is allowed to disclose your contact information under the Privacy Policy.
- Miscellaneous. These Terms constitute the entire agreement between you and Company regarding the Services and supersede all prior or contemporaneous agreements, communications, and understandings relating to the Services. If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. Company’s failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. You may not assign or transfer these Terms or any rights or obligations under them without Company’s prior written consent. Company may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets, or as otherwise permitted by law. Nothing in these Terms creates any agency, partnership, joint venture, employment, or fiduciary relationship between you and Company. Notices may be provided electronically, including by email, through your account, or by posting on the Services, where permitted by applicable law.
- Right to Amend. Company may update these Terms from time to time. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
- Survival. Rights and obligations under these Terms which by their nature should survive will remain in full effect after termination or expiration of the Terms.
- No Third Party Beneficiaries. Except for certain Company licensors, or as may be otherwise expressly provided herein, there are no third-party beneficiaries to these Terms.
- International Use. The Service is hosted in and operated from the United States. If You choose to use the Service from the European Union or other regions of the world with laws that may differ from U.S. law, then please note that You are using a service governed by U.S. law and are transferring Your Personal Information outside of those regions to the United States for storage and processing. Company is a global company offering Organizers and Registrants the opportunity to benefit from our Services worldwide. To allow each User full advantage of our Services and applicable law, certain additional provisions included in this Section may be applicable to you.
- Different Versions. We may translate these Terms, our Privacy Policy or any other operating rules, policies and procedures that may be published from time to time on the Site into other languages for Your convenience. The English language version of each of these documents is the version that governs Your use of the Site and in the event of any conflict between the English language version and a translated version, the English language version will control. A printed version of these Terms and of any notices given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
- Force Majeure. Neither party shall be liable or deemed in default for any failure or delay in performing its obligations under this Agreement (other than payment obligations) due to causes beyond its reasonable control, including but not limited to fire, flood, earthquake, acts of God, war, terrorism, civil unrest, government orders, power failures, epidemics, or labor disputes. The affected party shall be excused from performance for the duration of the delay, provided it uses commercially reasonable efforts to remedy the cause.
- Relationship of Parties. The Company and Event Registrant are independent contractors. This Agreement does not create a partnership, joint venture, employment, franchise, or agency relationship. Neither party may bind or obligate the other without prior written consent, except as expressly provided herein.
- Survival. Sections relating to limitation of liability, disclaimers, arbitration, and governing law survive termination.