Help Center

1. To get going, click on EVENT DETAILS on the left side of the screen, and select Team Settings.

2. If it is your first time on this page, it will ask you “Do you have teams for your event?”  Select Add Team Settings. 

3. From the Team Settings tool:

•    Click on the ‘Applies To’ field and choose which registrations/tickets you would like to make teams available for.

•    Add a minimum and maximum team size.  For teams with no maximum (unlimited size), leave the field blank.

•    The default name is Team but you can also update the setting terminology to whatever best suits your event.

4.  Click on the gear icon  to configure advanced settings.

•    ‘Require Teams’ will remove the ability for event goers to sign up as individuals under the selected registrations/tickets.

•    If you turn ‘Require Minimum at Team Purchase’ ON, event goers purchasing the associated registrations/tickets cannot purchase less than the team minimum – ensuring your team minimums will always be met.

•    ‘Team Captain Must Create Team Access Code’ requires all teams to have access codes.

•    ‘Allow Positions’ gives event goers the ability to have different positions (e.g. Swimmer, Biker, Runner) 

5. Click ADD TEAM SETTING to create another team setting.

6. Scroll to the top or bottom of the page to SAVE your work. 

Note: You can add multiple team settings.  For example, if you have one ticket ‘3 Legged Race’ and another ticket ‘5k Fun Run’, you can create separate team settings for each.  The ‘3 Legged Race’ can have required teams of 2, and the ‘5k Fun Run’ can have a minimum team size