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How do I accept a registration that was transferred to me?

Last Updated: Mar 31, 2020 12:59PM PDT

How do I accept a registration that was transferred to me?

Lucky you, someone just decided to transfer their registration to you. Now what?

If you choose to accept the transfer, follow the steps below.

  1. You will receive (or already received) an email from Events.com to claim the registration for the event.
  2. Click COMPLETE TRANSFER in the email.
  3. This will take you to the event registration form.
  4. Enter your information to register, answer any Attendee Items questions and click SUBMIT ORDER. 
  5. You can click on VIEW ORDER to see your order information in your confirmation email.

Please Note: The person who transferred the registration/ticket to you will also get a copy of the transfer email. 

If you purchased Attendee Protection it will not transfer to the new attendee. If it is still being offered, the new attendee will have a chance to purchase their own Attendee Protection when they accept the transfer.

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