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How do I make my registrations/tickets apply to multiple days for check-in at my event?

If you are planning an event that takes place on multiple days, and need the registrations/tickets to be available for…

How do I see how many people have checked-in?

With the Event Assistant App you can create a better experience for your attendees as well as a more efficient…

How do I log out of the Event Assistant app?

You can log out of Event Assistant from the My Settings screen. 1. If you are on the Event Hosting…

How do I refresh my event hosting list?

In order to get new events or update event information on the app, you will need to do a manual…

How do I view check-in data?

You can view check-in data via two separate reports in Events.com. If you had attendees take selfies or sign waivers,…

How do I upload check-ins completed when in offline mode?

Once you have completed check-ins while in offline mode, follow these steps to sync the check-in data to Events.com. 1.…

How do I see attendee information without re-starting the check-in process for them?

Each event is different, so we wanted the Event Assistant App to support a way to see attendee information at-a-glance. …

How do I undo a check-in that I completed accidentally?

We understand that accidents can happen. Perhaps you checked in the wrong attendee, or you were testing out the app…

How do I check-in attendees?

Below are some steps your staff/volunteers will need to follow to check-in attendees using the Event Assistant App: 1. Set…

How do I set up my event check-in flow?

At Events.com, we understand that not all events are the same and the tools you may need to manage event…

How do I access my event on the Event Assistant App?

There are two ways to access your event on the Event Assistant App. 1. Grant access to your organization for…

Which devices are supported by the Event Assistant App?

The Event Assistant App will work on any Android devices that runs on the Jelly Bean (4.3) version or higher…

What are some tips and tricks for a successful event check-in using Event Assistant?

We understand the importance of keeping lines moving and your event goers happy on event day.  We suggest that you…

Do I need network connectivity to use the Event Assistant App?

We understand that many events do not have reliable wifi or cellular connection. Therefore, the Event Assistant App will work…

How do I keep track of attendee items with the Event Assistant App?

The Event Assistant App gives you the ability to check your attendees in quickly, helping to alleviate long lines and…

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