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Why can’t I send invitations from

Last Updated: Jul 4, 2019 07:33AM PDT

Sending invitations via is a privilege that we provide our event organizers. We must actively protect our mailing reputation so that invites sent from reliably arrive in recipient’s inboxes, and must restrict access in some cases. There are two reasons why event organizers cannot use the invitation feature:

1. The event is in an organization that does not have a payment account. You can set up a payment account by clicking on PAYMENT INFO on the left-hand navigation within your event. For the steps to set up your own Stripe account click here. To set up an ACH direct deposit here.

2. Your email privileges have been revoked due to sending one or more mailings with high bounce or spam rates. Learn more now

Tip: If you want to take advantage of the invitation functionality in and currently are not able to do so, please contact our support at

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