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What is a dispute?

A dispute, or chargeback is a situation in which the purchaser questions the validity of a charge with their bank.…

How do I view a summary report of my price changes?

If you've set some price increases for your registrations/ tickets you might be curious as to how many sold at…

How do I retrieve my Stripe remittance report?

With Events.com you can easily download your event data in several different report formats. In this case, you will need…

How do I set up my own standard Stripe account?

When you create your own Stripe account, you will be able to choose your own schedule for when you want…

How do I view reports?

Reports contain some of the most information from your events! Within our DATA section, we have three dashboards that allow you…

How do I view payments?

Viewing payments is very simple to do and only takes a few clicks. Follow the steps below to download your…

How do I see past remittance amounts for each bank account?

When you're set up for a Direct Deposit with Events.com we provide you with different tools to reconcile and verify the activity…

What are payment reconciliation reports?

Remittance Reconciliation Report  Events.com provides you with multiple dashboards and downloadable reports for you to track your business’ data and…

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